Location: Deakin, ACT and Richmond, VICBaseline clearance required12+12 Month Federal Government ContractWe are seeking highly skilled and energetic Salesforce Functional Consultants to join the Technology Services Division within our Federal Government Agency. You will provide business analysis, design and agile collaboration skills to configure Salesforce solutions. You have an opportunity to really make a difference.Key duties and responsibilitiesAssess business objectives, formulating solution options, and driving stakeholder support.Quickly connect business requirements with the functional capabilities of the Salesforce application, with a particular focus on delivery of digital solutions through Salesforce Communities.Create implementable user stories from business requirements, or augment business-authored user stories to make them implementable.Be part of agile delivery, capturing functional requirements, structuring them as Epics and User Stories.Lead (or play a key role) in application solution design efforts.Configure OOTB components.Essential skills and experienceCertified Salesforce Admin 201.Minimum 3 years working as a Salesforce Functional Analyst.Experience working with Salesforce Health Cloud, Service Cloud & Communities.Business Process mapping / Re-engineering background for B2C & B2B Service processes ideally in disability and health care sector.Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to coordinate and assure systems delivery outcomes. Great communication skills.Demonstrated prior knowledge and experience of complex government and or government-based insurance schemes.To apply for this role please call Jon on 02 6299 1006 or click the apply button to send your interest.Job ID JB10655 closes on Friday 4th April at Midday.
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