Company Overview
The Novotel Surfers Paradise is a hotel located in the heart of Surfers Paradise, with close proximity to shopping, entertainment, and nightlife areas.
The hotel features 408 well-appointed rooms, including The Restaurant, Blvd Cafe and Bar, pool bar, and in-room dining options. It offers a relaxed, family-friendly environment and various facilities such as a heated outdoor swimming pool, tennis courts, basketball court, BBQ area, gym, and kids' corner.
For conference and events guests, the hotel provides six modern function rooms that can accommodate up to 500 delegates.
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About the Job
We are seeking enthusiastic and energetic Room Attendants to join our diverse Housekeeping team at the Novotel Surfers Paradise.
Ideally, you have previous experience in a similar role, preferably in a hotel with over 200 rooms, and are offering casual and permanent part-time positions.
As a member of the Housekeeping team, your key responsibilities will include:
* Offering quality customer service by maintaining the cleanliness of guest rooms, corridors, and service areas;
* Cleaning guest rooms as required and ensuring they meet brand standards;
* Carrying out allocated cleaning duties to achieve brand standards throughout the hotel;
* Transferring dirty linen, removing rubbish and recycling, and safe handling and use of chemicals;
To be successful in this role, you must have unlimited work rights in Australia, be available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.
In return, we offer career development opportunities, a fun and rewarding work environment, and hotel discounts worldwide.
Key requirements include:
* Previous cleaning experience;
* Hotel cleaning experience highly desirable;
* A positive attitude and service with a smile;
* Good time management skills;
* Excellent communication skills and comfort using a two-way radio;
* Personal presentation and flexibility to work on a rotating 7-day roster, including weekends and school holidays, and overnight when required;
* Understanding of correct chemical usage and manual handling techniques to ensure safe work practices in this physical role;
* Valid Australian work rights (we do not offer sponsorship).
Additional benefits include:
* Uniform provided and laundry allowance;
* Free staff meals during shift;
* Generous ACCOR perks, including discounted accommodation and restaurant access;
* A collaborative, vibrant culture;
* Professional development opportunities;
* ACCOR Career Milestone celebrations;
* A reward and recognition program.