Competitive salary + super, bonuses, car + fuel Service department leadership role with extensive company and manufacturer training and support Guaranteed base salary + superannuation, access to earn monthly commissions, company car and fuel card Access to career advancement opportunities and a range of employee benefits Are you looking for that next opportunity to progress your career working for a leading automotive organisation where you can make a difference and be rewarded for your success?OUR BUSINESS: Local Motor Group (LMG) is proud to represent and uphold the quality and reputation of several of the world's leading automotive brands.We are a customer-focused organisation, committed to providing an exceptional range of both new and quality pre-owned vehicle options, supported by an outstanding range of servicing and vehicle maintenance, parts and accessories, finance, insurance, and warranty products and services.For more information about the Group, including our Dealership sites and the quality brands we represent, please visit www.localmotorgroup.com.au .ABOUT THE ROLE: We are looking for an enthusiastic, experienced and customer-focused Service Manager to join our dealership team as a senior leader.You will head up our Service Department and play a critical role in maximising customer satisfaction, workshop efficiency, productivity and employee engagement.KEY TASKS: Manage service department administration and reporting functions Ensure continuous growth of profitability and efficiencies and monitor budget expenditure Work closely with the sales department to facilitate a seamless sales to service process Achieve above benchmark CSI results in line with manufacturer brand requirements Ensure service commitments on repairs and timings are met Work closely with parts to ensure timely supply of required parts and accessories Maintain a strong working relationship with key manufacturer personnel Achieve customer-satisfaction measures and warranty compliance Assist Service Advisors and Technicians to achieve labour sales and parts objectives Manage, lead, coach and support service department staff to continually develop their skills, product knowledge and capabilities ABOUT YOU: Proven experience as a Service Manager or comparable role Demonstrated strong leadership and team management experience Exceptional interpersonal, communication and customer service skills High level of computer literacy with experience in a range of Microsoft Office programs Knowledge/experience with a major Dealer Management System (DMS) Experience working with quality vehicle brands A genuine commitment to providing exceptional customer service Ability to work well under pressure and manage customer feedback A Manual Driver's Licence and good driving record are essential Qualifications in the automotive/mechanical field or comparable skills Franchise knowledge and/or multi-franchise brand experience TO APPLY: If you value exceptional customer service and quality outcomes, have a passion for the automotive industry, please apply now or contact our Launceston Mitsubishi Dealer Principal Floyd Croucher at ****** or on 0429 222 723 for further information.LMG is committed to 'Our Drive' values set and intentionally promotes the values of Connected, Progressive, Supportive and People-Focused within the business.PLEASE NOTE: This position is available for immediate filling.Applications will be reviewed as received.#J-18808-Ljbffr