Your Opportunity
Mission Australia Housing Northern Territory is commencing community housing operations in Darwin. We are now in the exciting phase of building the Darwin team and have a number of permanent opportunities to work within an integrated service delivery approach to deliver on our aim to be the community-housing provider of choice.
We currently have opportunities for two Housing Officers: one part time 3 days per week and the other full time. These customer-facing roles require previous experience in the property management or community housing industries.
Your key responsibilities will be to:
* Be the main point of contact with tenants throughout their tenancy
* Conduct all of the arrangements to lease vacant properties quickly and effectively
* Work with tenants to assist and support them in maintaining their tenancies, including linking tenants to support services as needed
* Carry out property inspections at least every 6 months and complete required property reports
* Ensure tenant rents are paid on time
* Attend court/tribunal hearings where necessary to represent the interest of the organisation
* Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards
* Maintain positive relationships with external and internal stakeholders
* Actively contribute to developing and implementing strategies that connect tenants to additional support
Requirements for Success
* Demonstrated experience working with vulnerable client groups
* Community housing experience or property management experience required
* Knowledge of the NT Residential Tenancy Act and NCAT process would be preferred
* Experience with Microsoft Office products for reporting
* Excellent written and verbal communication skills
* Current Drivers’ Licence, WWCC are essential
* Senior First Aid Certificate or willingness to gain one
* NT Ochre Card
We welcome and encourage Aboriginal and Torres Strait Islander people to apply
Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We’re committed to the safety and wellbeing of each other and the people we serve.
We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
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Your benefits
* Rewarding work – every day you know you’re making a real difference
* Not-for-profit salary packaging, reducing your tax (details via
* Generous discounts with health insurance and major retailers
* Free external, confidential counselling and access to .