The Role
The Events Operations Manager is representing Trippas White Group within The Sydney Opera House. This role is responsible for ensuring that all aspects of events are prepared and executed in a professional, courteous and efficient manner based on the event guidelines provided by the events team, and to the operational standards outlined by the Venue. The position is also responsible for developing a strong, reliable and professional events service team whilst adhering to wage cost controls.
You will work directly with the Event Service Manager to ensure that the preparation for furniture, equipment & beverages are communicated and allocated to all events in a timely manner.
Conduct pre-event briefings with the Kitchen & FOH service teams to ensure that both departments are working collaboratively to execute the event and meet the pre-prescribed expectations of the client (Set up, Running order and timeframes, dietary requirements etc).
Some of your responsibilities include:
1. Ensure needs of the venue client/landlord and external clients are achieved in a professional, courteous and efficient manner.
2. Co-ordinate the supervision of events including; timelines, event logistics, planning and instruction, pack down and venue resets.
3. Oversee coordination of casual team members for event days, including developing team briefings
4. Reporting: financial and post-event operational reports
5. Coordinate and/or lead pre events briefings with key internal stakeholders
6. Ensure compmliance with Trippas White Group WHS policies and procedures
7. Motivate, train and performance manage staff