About the role
Kelley Body Works is seeking a talented and experienced Workshop/Operations Manager to oversee the day-to-day operations of our accident repair workshop in Mitchell, ACT. As a key member of our team, you will be responsible for ensuring the efficient and effective running of our workshop, while also contributing to the overall growth and success of the business.
What you'll be doing
* Manage and oversee all workshop activities, including scheduling, resource allocation, and quality control
* Ensure that all work is completed to the highest standards, in compliance with relevant industry regulations and Kelley Body Works' policies
* Liaise with customers, providing updates on job progress and addressing any concerns or queries
* Develop and implement strategies to improve workshop productivity and efficiency
* Manage and mentor the workshop team, including technicians and support staff
* Assist with the development and implementation of training programs for workshop personnel
* Prepare and submit regular reports on workshop performance, highlighting areas for improvement
* Collaborate with the broader Kelley Body Works team to contribute to the company's overall strategic objectives
What we're looking for
* Extensive experience (5+ years) in a similar Workshop/Operations Manager role, preferably within the automotive industry
* Strong technical knowledge and understanding of automotive repair and maintenance procedures
* Excellent leadership and people management skills, with the ability to motivate and develop a team
* Exceptional problem-solving and decision-making abilities, with a focus on continuous improvement
* Proficient in the use of relevant workshop management software and tools (software training can be provided)
* Excellent communication and interpersonal skills, with the ability to liaise effectively with customers and stakeholders
What we offer
At Kelley Body Works, we are committed to providing our employees with a rewarding and fulfilling work environment. As the Workshop/Operations Manager, you can look forward to a competitive salary, opportunities for career advancement, and a range of employee benefits, including:
* Generous leave entitlements and flexible work arrangements
* Professional development and training opportunities
* A collaborative and supportive team culture
About us
Kelley Body Works is a leading provider of automotive repair and maintenance services in the Canberra region. With over 20 years of experience, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Our workshop is equipped with the latest tools and technology, and our team of highly skilled technicians are dedicated to delivering exceptional service to our clients.
If you're ready to take the next step in your career and join a dynamic and innovative team, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button below to submit your application.
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