About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 750,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Job Summary:
We are seeking a proficient ITIL IT Asset Management Specialist to oversee the lifecycle of IT assets within our organization. The ideal candidate will have a strong understanding of ITIL principles and practices, particularly in the realm of asset management. They will be responsible for implementing and maintaining effective asset management processes, ensuring compliance with organizational policies and procedures, optimizing asset usage, and minimizing unnecessary expenditures. This role requires meticulous attention to detail, excellent analytical skills, and the ability to collaborate with various stakeholders across the organization.
Responsibilities:
* Develop and implement IT asset management policies, procedures, and best practices in alignment with ITIL standards.
* Establish and maintain an accurate inventory of all IT assets, including hardware, software, licenses, and peripherals.
* Track the lifecycle of IT assets from procurement to disposal, ensuring proper documentation and adherence to organizational guidelines.
* Conduct regular audits and assessments to validate asset data accuracy and identify areas for improvement.
* Collaborate with procurement, finance, and IT teams to optimize asset procurement processes, negotiate vendor contracts, and ensure cost-effective asset acquisition.
* Monitor asset utilization and performance metrics to identify opportunities for optimization and cost savings.
* Coordinate with IT service management teams to integrate asset management processes into service delivery workflows.
* Provide guidance and support to stakeholders on asset management practices, including asset tagging, tracking, and retirement.
* Implement tools and technologies to automate asset management processes and improve efficiency.
* Stay updated on industry trends, regulations, and best practices related to IT asset management.
Must have Skills:
* Minimum of 8 years of experience in ITIL.
* Minimum of 4 years of experience in IT asset management.
* Proficiency in ServiceNow software.
* Proficiency in IT asset management tools.
* Strong understanding of hardware and software asset lifecycles, licensing models, and compliance requirements.
* Experience in project management and process improvement methodologies is a plus.
Nice to have Skills:
* Bachelor's degree in information technology, computer science, or a related field.
* ITIL Foundation certification or higher.
* Excellent analytical and problem-solving skills, with a keen eye for detail.
* Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders.
* Certifications such as Certified Software Asset Manager (CSAM) or Certified Hardware Asset Management Professional (CHAMP) are advantageous.
Due to the secure nature of the role, Australian citizens with a federal government security clearance will be preferred.
Benefits of working at Accenture:
* 18 weeks paid parental leave.
* Long & short-term career break opportunities.
* Structured career development program.
* Local and international career opportunities.
* Certified as a Family Inclusive Workplace.
* Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
* We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!
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