$115k to $140k Base (subject to experience) + Super + Bonus (up to $20K)Work for an industry-leading client within the Graphics & Materials sector.Current Driver’s License with own car.SENIOR IT SYSTEMS ENGINEERWOW Recruitment are currently seeking an experienced IT Systems Engineer to oversee the Australian arm of an international business. Our client is a top-tier global provider of solutions for small and medium-sized businesses, specializing in graphics and display solutions. This is a rare chance to join a global organisation with incredible training opportunities to advance your career.ABOUT THE ROLE:Role Purpose:Ensure availability, optimal performance, and robust security of the global Digital Workplace.Location and Scope:Based in Sydney, primarily responsible for supporting Australia and the US if needed.Additional support for global IT Infrastructure and integration into the global IT Support team.Operational Responsibilities:Provide 24/7 IT support across multiple time zones.Maintain reliable IT infrastructure for global operations.User Support:Enhance user productivity by resolving complex issues, both remotely and on-site.Minimise downtime across all supported offices.Collaboration and Improvement:Work with the global team to share best practices.Drive continuous improvement in support systems.Strategic Contribution:Support the group’s goal of maintaining a modern, robust, secure, and highly available workplace infrastructure.QUALIFICATIONS AND EXPERIENCE:Minimum of 5+ years of experience in a support-focused IT role, including Microsoft O365 advanced knowledge of Teams, Teams Voice, SharePoint, OneDrive and Exchange Online.Relevant and active Microsoft certifications (e.g., Microsoft 365 Certified: Administrator Expert, Modern Desktop Administrator Associate, Azure Administrator Associate, Teams Administrator Associate, Microsoft Certified: Security Operations Analyst Associate) are highly preferred.Endpoint protection tools (configuration, troubleshooting).Update management, vulnerability detection and response processes.ABOUT YOU:A natural problem-solver with a sharp analytical mindset, capable of critical and creative thinking.Proficient in English, both written and verbal, for effective collaboration with stakeholders and clear documentation of solutions.Skilled in working collaboratively within teams and across departments, countries, and time zones.Self-motivated and passionate about learning new technologies, staying updated with advancements in the Microsoft technology ecosystem.Adaptable to change in a dynamic IT environment, with the ability to manage multiple priorities simultaneously.Dedicated to delivering exceptional IT support and ensuring a positive experience for end-users.If you are interested in this fantastic opportunity, get in touch with Brad and the team at WOW Recruitment by clicking APPLY today.
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