Job details 4 days on 4 days off, 4 nights on 4 nights off rotating roster Permanent position Based in Cockburn, South of Perth About the client: A leading provider of fire protection and security solutions, this company offers a wide range of services to protect lives, property, and assets.Their expertise includes fire detection, suppression, emergency lighting, and alarm systems that comply with rigorous safety and regulatory standards.Their services encompass installation, maintenance, and monitoring, providing tailored fire safety solutions supported by expert consultation.Known for reliability and innovative technology, they also offer fire risk assessments, training, and emergency response planning, fostering a proactive approach to safety across various sectors.About the Role: WorkPac are seeking an experienced Team Leader Monitoring Operator based in Cockburn, South of Perth.This role is offering a 4 days on 4 day off, 4 nights on 4 nights off, rotating roster.Key duties and responsibilities: To actively address client issues Assist monitoring officers with queries Ensure all daily, weekly and monthly tasks and actioned Tasklist checking and confirmation for data accuracy Ensuring KPIs are met and all calls are answered Rostering and training Maintain and update processes as required Skills and Experience required: Experience in an administration and customer service Experience working in shift rotations and environments preferred Experience in staff management and conflict resolution A National police clearance Current drivers licence How to Apply: Click on the Apply button or for more information please contact: WorkPac Principal Consultant: Sara Mason on (08) 9201 6243 or email ****** quoting the below reference number.Job Reference Number: 7019J202472923 About WorkPac WorkPac is Australia's largest privately owned workforce solutions business.We add value to our candidates by providing recruitment, skills and career development opportunities across the Mining, Construction, Healthcare industries and more.Choosing WorkPac is always a Good Move.Equal Employment Opportunity At WorkPac, we foster a work environment where everyone feels welcome and valued.As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.