Join us as an Inbound Call Centre Associate, and you'll work with Australia's largest telecom player and be part of a fun & caring team.Who are we? We are Tech Mahindra, a multi-national Technology company that provides digital solutions, consulting, and business process services in over 50 countries. TechM has a large workforce in Australia and a strong presence in the global markets, offering innovative solutions & services to clients across industries. Check out our webpage at www.techmahindra.com.What's in it for YOU? Flexible working arrangement from home and officeCompetitive salary + Super + Penalty ratesAn attractive rewards and incentive program Internal career progression opportunities across several industries & technologiesDiscounted private health insuranceModern office with facilities in the heart of Melbourne CBDDiverse, supportive & inclusive workforceWhat will your typical day look like? As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries. But don't worry, our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australia's telecom industry, and upskill in industry-standard software platforms.We are currently hiring for two types of Inbound Call Centre Associate roles but with different working arrangements.Timelines for Hybrid Role: Training: 3-4 Weeks (9 am- 5:30 pm, Mon-Fri)Nesting: 3-4 Weeks (7 am - 7 pm, any 8 hrs., Mon -Fri)Up to 4 months post Nesting: Work from office (7 am - 7 pm, any 8 hrs., Mon -Fri)Thereafter: Hybrid Schedule (Rotating Roster): Timing: 7 am - 11 pm, Monday to SundayTimelines for In-Office role: Training: 2-3 Weeks (9 am- 5:30 pm, Mon-Fri)Nesting: 3-4 Weeks (7 am - 7 pm, any 8 hrs., Mon -Fri)Thereafter: Work from office (7 am - 7 pm, any 8 hrs., Mon -Fri)If you are someone with: Excellent communication skillsA passion for helping peopleA great attitude and a willingness to learnA desire to work in a fun and supportive environmentA knack for problem-solving and thinking on your feetAn Australian/ NZ Citizenship or Permanent Residency or a Temporary Resident visa with at least 1-year full work validity and unrestricted working rightsImmediately Apply to be a part of this wonderful family.What are you waiting for? Send in your resume to Batool Kakal at (email protected) to have a confidential discussion.Tech Mahindra | Connected World, Connected Experiences TechM represents the connected world, offering innovation & human-centric technology experiences to our customers, stakeholders & communities.