ABOUT THE COMPANYAn Australian-owned forwarding and logistics provider with a global footprint and significant growth in the local market.Offices placed nationally, our client is a destination of choice with great long-term scope for progression.ABOUT THE ROLEThis position will lead a team of 40 customer-focused freight forwarders across both Import and Export Operations.The National Operations Manager reports to the Chief Commercial Officer and is responsible for all Seafreight operations on a national profile, including inductions, ongoing training, compliance, P&L (WIPS + Accruals), and data accuracy and integrity.The position works closely with internal stakeholders and key clients to deliver a complete end-to-end supply chain solution.DUTIES Manage and ensure the daily operations team of 5 direct and 35 indirect reports are supported and mentored appropriatelyWork closely with the commercial teams to ensure new clients are onboarded, allocated and implemented currentlyMonitor operational reporting to analyse and identify potential issues and flag process improvement opportunitiesResponsible for the P/L & EOM of the business unitEnsure both internal policies/procedures are delivered according to agreed benchmark SOP and service deliverablesLiaise with the IT department to ensure CW1 technology and client initiatives are implemented SKILLS AND EXPERIENCE Demonstrated experience working on a national operations (seafreight) profile, leading a team of 30+Exposure to HR elements such as onboarding, training, and performance management in freight forwardingDemonstrated experience creating and analysing CW1 reporting functionalityExperience reporting/presenting operational and financial performance and analysis to board/director-levelProven ability to analyse and implement SOP and organisational structure change on a national profile COMPANY CULTUREThis strong culture is built on respect and belonging, and they want to make the organisation a destination company.A diverse team, competent and operationally strong.BENEFITS Work with both local & regional sales teams and offices to deliver global supply chain solutionsOpportunity to support on a national platformWork closely with the commercial team and board of directorsExtensive internal career progression with the business To apply online please click on the apply link and send your resume in WORD format.Alternatively, for a confidential discussion please contact Andrew Bennett on 0409 137 399. #J-18808-Ljbffr