Join a highly regarded provider of recovieries and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders. What's in it for you A strong focus on your development and progression with a range of internal promotion opportunities in a growing organisation Friendly and supportive team environment with team and social events Benefit from the leadership team's wealth of knowledge and experience and their desire to see you succeed Supportive and and friendly team culture with a range of social events and benefits About the Role You'll join a team dedicated to assessing, negotiating, and arranging of motor claims recoveries, providing an end-to-end service for customers and internal stakeholders. In this role, your responsibilities would include: Assess and determine claims liability in the context of motor insurance claims Utilise relevent documentation to make a fair determination of the liable amount for the at-fault insurer Negotiate with insurers to obatin accurate and fair recovery of monies in a timely mannner Interpret and review related documentation including assessment reports, repair estimates and invoices Maintain clear correspondence with all internal and external stakeholders Monitor the collection of monies and track payment of relevent funds Working hours for this position are 8.30am-5pm Mon-Fri. This position requires you in the office 4 days a week. What You Will Bring 2+ years experience in recoveries, insurance claims, collections, or a financial services environment Experience in negotiation or investigations is highly desirable High level attention to detail and ability to follow processes and procedures Excellent verbal and written communication skills Strong desire to provide a positive outcome for the customer and service their needs Next stepsIf you think you are the right person for this role and are excited to join a team making a positive impact while engaging in fantastic opportunities for growth and development then please apply now. Alternatively, please feel free to contact Chris Harrison - Senior Consultant at chris.harrison@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Please click here to apply.