About Us
The Audit Office of South Australia is a trusted and independent body that ensures government accountability, influencing stronger performance outcomes for the public sector in South Australia. With around 130 employees split across three branches: Financial Audit, Performance Audit, and the Business Services Branch, we have a small team within the Data and Technology Directorate (Business Services Branch) providing comprehensive independent ICT services and support.
Your New Role
As the ICT Support Officer, you will be responsible for providing a range of ICT service and support tasks contributing to the efficiency and effectiveness of ICT operations. You will work with Active Directory, M365 suite, SharePoint, and all forms of hardware, providing level 1 and 2 support across the organisation while also providing training and inductions where required.
Requirements
* Experience in supporting Windows operating systems in a networked environment.
* Ability to troubleshoot hardware and software related issues.
* Strong problem-solving and customer service skills.
* Ability to learn new technologies quickly and resolve technical issues through investigation, analysis, research, and consultation.
* Excellent written and verbal communication skills.
* Ability to apply for and maintain an Australian government baseline level security clearance Australian citizenship is essential.
Benefits
* Culture - be part of a small team, be heard and recognised.
* Flexible working arrangements including flexi-time and working from home.
How to Apply
If you have the necessary experience, please apply via the link below with your cover letter and resume. For enquiries, contact John Brake.