Scheduler – Utility Services | Detection ServicesDrive Innovation & Excellence in Utility Services Scheduling!Location:Caboolture, QLDJob Type:Full-TimeAbout UsDetection Services is aleading and innovative utility services company, dedicated todelivering first-class serviceto our clients. We leverage cutting-edge technology, includingpredictive analytics, and digital workflow automation, to optimize resource management and enhance operational efficiency. Quality anddelivery excellence are at the heart of everything we do.We are seeking arobust, dedicated, and highly organized Schedulerto manage workloads and technicians in a fast-moving, service-driven environment. This is an exciting opportunity to play a pivotal role inshaping the future of utility services schedulingwhile ensuring outstanding client outcomes.The RoleAs aScheduler, you will be responsible for managing bothplanned and reactive worksacross service teams across South East Queensland and surrounding regions. Your ability toefficiently allocate resources, prioritize conflicting demands, and maintain service excellencewill be key to success in this role.You will also play a crucial role in:Optimizing scheduling processesusing AI and automation tools to enhance operational efficiency.Ensuring compliancewith WH&S (Work Health & Safety) requirements and ourQuality Management System.Generating business revenuethrough effective workflow management, reporting, and invoicing.Maintaining strong client relationships, ensuring all commitments are met with professionalism and accuracy.Key ResponsibilitiesSchedule and coordinate service teamsto ensure timely and efficient delivery of utility services.Balance conflicting prioritieswhile maintaining quality and safety standards.Manage workflows, reports, and invoicesefficiently using MS Office and XERO.Collaborate with technicians and stakeholdersto meet business and client needs.Ensure compliance with WH&S standardswhile maintaining service excellence.Who We’re Looking ForTo thrive in this role, you’ll need to demonstrate:Proven experiencein scheduling, workforce coordination, or a similar fast-paced role.A commercial mindsetwith a client-focused approach.Strong problem-solving skillsand the ability to handle high-pressure situations.Proficiency in MS Office and XEROfor workflow management.An eye for detailand a commitment toquality and delivery excellence.Ability to adapt to AI-powered innovationsand digital transformation.Why Join Us?Be part of an industry leaderin innovative utility services.Work in a dynamic environmentwhere no two days are the same.Utilize cutting-edge AI and digital toolsto enhance efficiency and service delivery.Join a team that values excellence, collaboration, and continuous improvement.If you are aproactive and driven professionallooking for an opportunity tomake a real impact, we want to hear from you!Apply todayand take your career to the next level withDetection Services!
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