Customer Experience Officer
We are seeking a Customer Experience Officer to provide outstanding face-to-face engagement and customer service. This role is ideal for a people-focused professional who thrives in public-facing environments, ensuring positive experiences for visitors and stakeholders.
About the Role
* Full-time hours: 37.5 per week (part-time options available)
* Hourly rate: $45 + superannuation
* Contract duration: To the end of the year with potential extensions
Key Responsibilities
The successful candidate will be responsible for:
1. Delivering exceptional customer service in a fast-paced environment
2. BUILDING strong relationships with visitors, colleagues, and stakeholders
3. Contributing to a positive and inclusive team culture
Requirements
To be successful in this role, you will need:
* A strong focus on customer experience and service excellence
* Excellent communication and interpersonal skills
* An ability to work independently and as part of a team
What We Offer
As a valued member of our team, you can expect:
* A competitive hourly rate and benefits package
* Ongoing training and development opportunities
* A dynamic and supportive work environment