The ELV Business Management team provides recruitment, payroll, and administration support to the Early Learning and Childcare Centres (ELCC).Workforce Support Officer This role is a fixed-term role until 30 June 2026. Shape the establishment of Early Learning Victoria and the design and delivery of the first-ever Victorian Government owned and operated Early Learning and Childcare Centres.About Early Learning Victoria The Victorian Government is establishing 50 government-owned and operated Early Learning and Childcare Centres as part of the Best Start, Best Life reforms. These centres will offer long daycare, three-year-old Kindergarten, and Pre-Prep. The first four centres will open in 2025, with all 50 open by 2032. Early Learning Victoria (ELV) has been set up as a new business unit within the Department of Education to establish and operate the centres.About the Role The ELV Business Management team provides recruitment, payroll, and administration support to the Early Learning and Childcare Centres (ELCC). Reporting to the Business Management Team Leader, the focus of this role will be on supporting our clients throughout the employee life cycle and ensuring their payroll and recruitment needs are met seamlessly. As this position will be the first point of contact for ELCC staff, the ideal candidate will be adept at working autonomously and applying initiative to provide solutions that support service delivery goals. You will thrive in building and maintaining positive relationships with stakeholders while proactively contributing to HR projects and initiatives that improve individual, team, and sector employee experiences.Key accountabilities include: Resolving HR enquiries efficiently via a centralised HR mailbox.Processing, monitoring, and adjusting employee system data to ensure accuracy of employee remuneration and entitlements.Liaising with internal departments on administrative initiatives and policy interpretation and application.Providing advice and guidance on HR processes and best practices on topics including onboarding/offboarding, recruitment & retention, and workforce planning.Ensuring compliance and quality control in relation to HR policy, process, and legislation.We are building a team of high performers with strong communication skills and a passion for customer service excellence. This is a newly created role and a rare opportunity to contribute to the large program of work ahead to achieve this ambitious reform agenda.Attributes Critical Thinking and Problem Solving: Seeks resolution of problems through policy or process guidelines. Otherwise, seeks guidance by providing information and ideas relevant towards resolution of problems. Understands concepts enabling improvements in critical thinking and problem-solving.Working Collaboratively: Cooperates and works well with others in pursuit of team goals. Shares information and acknowledges others' efforts. Steps in to help others where required. Researches and develops recommendations within the recruitment and workforce realm. Manages projects, usually under limited direction. Contributes expertise to the wider team working on complex projects.Customer Focus: Understands customer needs and applies skills, knowledge, and experience to deliver high-impact services that address those needs.Qualifications and Experience Experience in recruitment and payroll administration within an education or government setting is desirable.Qualifications in Human Resources or a related field.How to apply Applicants are required to submit a CV and cover letter (max 2 pages for the cover letter) summarising their skills, relevant experience, and suitability for the role. In your cover letter, please also respond directly to the Key Selection Criteria outlined in the position description.Further Information For more details regarding this position, please see the attached position description. For more information about the role and Early Learning Victoria and the Early Learning and Childcare Centre initiative, please contact Jelena El-Khoury via email at .The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability, and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions, visit the Department website and our Diversity and Inclusion page. Applicants requiring adjustments can contact the nominated contact person. Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au. Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g., large print) due to any viewing difficulties or other accessibility requirements.Preferred applicants must have a Working with Children Check. A police check and other pre-employment checks may be required. Information provided to the Department of Education will be treated in the strictest confidence.Applications close at 11:59 pm on 23 Oct 2024. Jelena El-Khoury | #J-18808-Ljbffr