Sydney, Australia
Ancillary Areas
Permanent Role
We are seeking an Assistant Account Broker to join our team at a leading Australian Insurance Broker. The primary purpose of this position is to process new business, endorsements, and renewals, as well as provide general broker support to the team.
Key Requirements:
* Tertiary qualifications preferred, but not essential
* 1+ year's experience in Financial Services
* Knowledge or eagerness to learn technical insurance/broking skills, including:
o Insurance products
o Legislative obligations
o Claims processes
o Invoicing procedures
* High computer literacy, especially with word processing and spreadsheet packages
Desired Behavioural Competencies:
* Initiative:
o Quickly understand new instructions and concepts
o Work effectively without supervision or close instruction
o Exceed minimum requirements to achieve goals
o Provide constructive feedback and potential improvements
* Negotiation:
o Explore acceptable alternatives and positions
o Present rational arguments and logic
o Focus on the problem rather than the person
* Thoroughness:
o Ensure completeness and accuracy in tasks, information, and projects
o Acknowledge time restraints of others
o Proactively discover weaknesses or missing data
o Keep track of tasks and projects for timely completion
o Operate within strict procedural guidelines
* Communication:
o Clearly express ideas individually and in group situations
o Express ideas effectively in writing
o Use professional vocabulary and terminology
* Teamwork:
o Work effectively in a team as a valued member
o Maintain respect for the needs and contributions of others
o Contribute to and promote consensus
* Time Management, Planning, and Organisation:
o Effectively manage time and resources
o Set and achieve goals
o Establish procedures to monitor results
* Customer Service Orientation:
o Develop customer relationships by listening and understanding their needs