About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Rydges Melbourne
Located in the vibrant Melbourne theatre district, urban sophistication meets warm local hospitality at Rydges Melbourne. With a passion for guest service worthy of a standing ovation, and show-stopping onsite facilities, be part of a team dedicated to crafting an unforgettable experience. It’s your time to shine, make your move.
About The Role
Undergoing a complete transformation, the iconic Rydges Melbourne reopened in late Autumn 2023 and is on the hunt for a Night Auditor just as sharp as its brand-new look. Refreshingly local, we’re after a Night Auditor to ensure smooth auditing of the hotel's finances and cashiering whilst maintaining world-class customer service to all hotel guests. Sound like you? Throw your hat in the ring to make Rydges Melbourne the talk of the town. Your day-to-day will be to:
* Audit the day’s trading transactions & balance before posting
* Accurately complete accounting & reporting requirements as per the hotel’s policies & procedures
* Optimize profitability of operations and ensure all cashiering policies are followed
* Lead by example and ensure your team are impeccably groomed at all times
* Assist in the implementation of best practices and procedural operations
* Perform regular security and safety walk-throughs of the hotel to foresee any risks to staff or guests and assist with all hotel operational requirements to perfect the guest experience
* Be totally knowledgeable regarding current room rates; yield management strategies, promotions to educate your team and execute proficiently
* Anticipate and exceed our guests’ desires at all times
Benefits & Perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
* Incredible team member discounts from your first day on-the-job.
* 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
* $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
* Awesome winter and summer savings and discounts at Thredbo.
* Rapid career growth opportunities through our EVT network.
* Local community involvement, volunteering and charitable giving.
* Australia and NZ’s largest and most diverse experiences company.
Skills & Experience
* Ability to anticipate guests' needs and resolve all complaints in a timely manner
* Expert in Hotel Property Management System – Opera
* Ability to work a variety of shifts including weekends and public holidays as required
* Well presented with excellent communication and dispute resolution skills
* Oversee the safety of all hotel guests, team members and hotel assets
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