Position Available: Team Leader – IT Sales & Procurement We are looking for an experienced and motivated Team Leader – IT Sales & Procurement to join our client in Brisbane. In this leadership role, you will oversee and guide the IT sales and procurement team, ensuring the timely delivery of IT hardware and software products with a focus on accuracy, efficiency, and customer satisfaction. Key Responsibilities: Lead and manage the IT sales and procurement team to achieve performance goals. Provide hands-on support for sales operations, procurement, and customer service activities. Oversee product ordering processes, including supplier coordination and use of accounting systems. Maintain strong communication with customers, providing updates on order progress and addressing inquiries. Supervise order processing, tracking, and stock logistics, including inventory management and goods dispatch. Coordinate with freight companies to ensure timely and accurate deliveries. Prepare and present customer reports, compiling and analyzing relevant data. Manage and track warranty claims and oversee the warranty service life cycle. Ensure efficient execution of administrative tasks, including document preparation, data entry, and phone handling. Drive continuous improvement in processes and team performance. Required Experience and Skills: A minimum of 5 years of experience in IT sales, procurement, or a similar role. At least 2 years of leadership or team management experience. Proven ability to lead and motivate teams to achieve operational excellence. Strong understanding of procurement processes, including quoting, ordering, receipting, invoicing, and returns. Excellent customer service and problem-solving skills, with a demonstrated ability to resolve issues effectively. Proficiency in Microsoft Word and Excel (intermediate level or higher). Excellent written and verbal communication skills. Knowledge or experience in IT hardware and software products is highly desirable. How to Apply: If you are a dynamic leader passionate about IT sales and procurement, we’d love to hear from you! Please send your resume and cover letter to andrew.taresh@hamilton-barnes.com.