Description About Us The Missing Link has been operating in Australia for over 27 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes.With over 190+ staff and 25+ different countries represented in our business, we've cultivated a respectful and positive workplace where everyone feels valued, respected and empowered.We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.Our people are our difference, and we are always looking for amazing talent to join our team.If you're looking for a highly successful, inclusive and fast-growing workplace, we'd like to talk to you.The Role The Missing Link is seeking an experienced IT Implementation Consultant to join our friendly and supportive Solutions Team.This role presents an outstanding opportunity to join a rapidly expanding company in the IT & Cloud division.As part of our team, you will be working with external and internal stakeholders to deliver projects by implementing solutions.If you are passionate about making a difference in the IT industry, thrive in a dynamic environment and are looking for a company that provides great benefits including training opportunities, apply now and become a valuable member of our team.Responsibilities Work closely with the Project team to deliver projects adhering to project methodologies and frameworks Implement projects within budget, timeline and scope Work closely with our sales team to contribute to winning projects and participate in presales/scoping activities Ability to demonstrate to be a SME in your technical domain Demonstrate ability to perform and think in a professional services mindset Focus on technical but be customer centric to deliver customer satisfaction Continuous improvement including upskill, certification and new technologies Requirements 3 Years + experience in project delivery or professional services organisations (preferably MSP) Proven ability in deploying architecture based on Solutions Architect designs Previous experience working within a PMO (Project Management) team and experience in Pre-Sales activities Implementation knowledge on Microsoft M365 and Entra ID services ranging from Intune (AutoPilot), Exchange Online, SharePoint, Conditional Access Implementation knowledge with vendors such as Veeam, Mimecast, Dell, VMware Excellent communication and interpersonal skills with the ability to liaise with all levels of stakeholders Previous defence force experience is desirable Benefits A great company culture is very important to The Missing Link.Keeping everyone happy is one of our top priorities.Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels: Supportive, collaborative and respectful environment Training / mentoring programs Regular fun social events Diverse range of employee benefits including paid volunteer days Competitive salary including bonus Free breakfast, soft drinks/juices and monthly lunches