About the Role
The Administration Clerk/Receptionist serves as the primary point of contact for both internal and external customers.
Responsibilities include day-to-day general administration duties, providing clerical support to the Director of Nursing/Nurse Unit Manager and staff.
Key Selection Criteria
* Well-developed communication and interpersonal skills are essential.
* A pleasant and courteous manner is required.
* Excellent organizational skills, with the ability to prioritize and multitask, are necessary.
* Proficiency in Microsoft Office software, including Outlook, Word, and Excel, is a must.
* The ability to learn and use other software is also required.
Desirable Qualifications
* A Certificate in Business Administration or Reception is desirable.
* Previous experience working in a receptionist, secretarial, or administrative assistant role is also beneficial.
Key Responsibilities
* As a Receptionist, you will be the first point of contact.
* You will report to the Community Nursing Manager or Community Operations Manager (or Executive Director Community Health in their absence) for the performance of general clerical duties.
* Providing a courteous and efficient service to all customers and members of the public is essential.
* Maintaining and operating the telephone console is also a key responsibility.
* You will work co-operatively in a team environment, offering support to other staff members as required.