Personal Lender / Customer Relationship Officer | Fremantle | WA Company: Bendigo and Adelaide Bank, Perth, Australia Job Type: Permanent | Competitive Salary Posted: 22 hours ago About You You're looking for a job where you can make a real impact in your customers' lives and the community. You analyze their situations to deliver solutions that help them thrive. You're adaptable, can move quickly between tasks and locations, and are excited to work for a company that feeds into the prosperity of our customers and communities. You are comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs. You'll Bring: Extensive experience in a customer service or sales environment An ability to build relationships and rapport with customers and colleagues quickly An eagerness to understand and share what makes our bank different Understanding of financials and business performance Experience in consumer lending and the banking and finance industry - a plus but certainly not essential About the Role Known internally as a Customer Relationship Officer, you will provide a seamless Branch experience by meeting customers' end-to-end banking needs across transaction activities. You will explore needs and circumstances and provide consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership based on building strong relationships with new and existing customers and the wider community. You will actively engage our customers to explore the best products and services to suit their needs. This position is based in Fremantle, is permanent, full-time, and the roster is 76 hours per fortnight. Why Us? Belong to a wonderful team of people. Great benefits, work-life balance, and flexibility await you. We will help you take your learning to the next level with our on-the-job training and internal and external development opportunities. After all, YOU make us the better big bank. Application Process: If you're excited to be part of an organization with strong values and a community focus, then this could be the role for you! Please apply quickly as we may commence interviews after 1 week of advertising. Once you have submitted your application, you will receive an email to complete a Pymetrics Online Gaming Assessment, which will take approximately 20-25 minutes. Please check your junk folder if the email is not received within 30 minutes. Note: We encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustments to accommodate an illness, injury, or disability to equitably participate in the selection process. #J-18808-Ljbffr