Personal Banking Advisor
Permanent, part-time opportunity available at Westpac's pivotal King William St branch.
Bring your best-self to connect with customers from all walks of life.
Fantastic opportunity for a customer service professional.
Get things happening for our customers – and your career.
Job Description
As a Personal Banking Advisor, you'll be at the heart of our branch network, engaging in meaningful conversations with our customers and delivering a seamless, stress-free banking experience.
You will manage transactional and savings needs, connect customers with other specialists when required, and proactively engage with them via phone or email.
Your dedication and expertise will empower customers to make the most of their money, each and every day.
Requirements
* Customer Service and Sales Experience: ideally in a customer-facing role with a proven ability to meet and exceed sales targets
* Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy
* Personality: an energetic personality coupled with a genuine passion for helping people
* Resilience: the ability to remain calm and composed while managing challenging situations or difficult customers
* Adaptability: a will to learn and adapt to new banking procedures and technologies
What We Offer
* A supportive team environment where you can thrive
* Competitive remuneration and benefits package
* Opportunities for career growth and development
* Generous paid and unpaid parental leave
* Paid time off to volunteer or participate in community work
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
At Westpac, we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community.