Are you ready to make a difference while providing top-notch customer service in a meaningful role? We’re looking for a compassionate and driven Revenue Clerk (Customer Service) to support a state government emergency service. You’ll be the first point of contact for members of the public seeking assistance with service fees and charges – a crucial role during some of the most challenging times for people.
Key Requirements:
* Customer Service: Strong customer service skills, with the ability to handle stressful and emotional situations while staying motivated and positive.
* Data Entry: Strong attention to details with accurate and timely data entry skills.
* Computer Savvy: Cmfortable using a variety of computer systems and software.
* Excel Skills: Basic to intermediate Microsoft Excel skills (advanced skills are a plus).
* Resourceful: Self-driven, adaptable, resilient, and able to make sound decisions independently.
Key Responsibilities:
* Respond to customer enquiries via phone, email, or written correspondence.
* Ensure smooth and efficient communication, even during stressful situations.
* Accurately input data into the Ambulance Patient Health Care Records System.
* Use Microsoft Excel and various systems effectively to manage information.
If you meet the above criteria, send your Updated CV along with your short Cover Letter explaining how you match the job requirement.
E: andi@nbridge.com.au P: 0482077078
Northbridge Recruitment is always hiring! For this and other opportunities please visit. http://www.nbridge.com.au
Only shortlisted candidates will be contacted. SPONSORSHIP IS NOT AVAILABLE for this role. Applicants must be based in Australia.
#revenueclerk #customerservice #contactcentre #dataentry #excel #governmentjob #nswjob #recruitment #hiring #jobs #careers #jobsearch #talentacquisition #employers #work #jobopportunity #northbridgerecruitment #northbridge #hiringnow #wearehiring