University Hospitals of Derby and Burton NHS Foundation TrustTo provide an efficient medical secretarial service to the clinicians and their team in respect of NHS work.To work flexibly with or alongside medical secretarial staff, clinicians, health records staff and other teams when required.St Oswald's Hospital is a community hospital based in Ashbourne and forms part of University Hospitals of Derby and Burton. We are a small, very friendly team who work closely together and always strive to make the patient experience the best. We have lovely social times together outside of the working day too. St Oswald's is a nice, fairly new building with large offices and a lovely working environment. We work closely with the other community hospitals, Ilkeston, Ripley, Heanor and Long Eaton.Main duties of the jobTo act as the point of contact for patients and medical staff on behalf of the consultant and his/her team, ensuring that all queries are answered within agreed timescales and quality standards.Sourcing and tracking of casenotes.To ensure that urgent test results/correspondence are brought to the immediate attention of the Consultant or his/her team.An understanding of the 18-week RTT process and knowledge of the Trust Patient Access Policy, with an agreement to adhere to these policies according to National Trust Guidelines.Validation of clinic outcome forms.Working to strict Trust and Government policies and waiting list management and 18-week guideline.Accurately informing patients/clinicians of outcomes and information to influence service delivery for all patients, including waiting list queries.Liaise effectively with wards and departments within the hospital to escalate any urgent problems to a senior manager and provide secretarial support/cover for colleagues during absences.About usAs a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust, and the associated behaviours are becoming embedded in all aspects of how we work.In return we will offer:Development opportunities, both professional and leadership development.On-going support from recruitment to when you join our team and beyond.Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.Job responsibilitiesPlease see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB; this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.Person SpecificationSkillsAdvanced keyboard skills - audio/copy typing, speed and accuracy.A good standard of English to O level/GCSE or equivalent RSA/OCR level III or equivalent knowledge and skills.NVQ III in Business Administration or equivalent knowledge and skills.Ability to work independently and as part of a team.Understanding of medical terminology.Knowledge of Transcribe.Knowledge of Vital Data, Infoflex and TA+ systems.Knowledge of Lorenzo PAS system.Previous hospital experience and understanding of the RTT/18WW process.ExperienceExperience working in an administrative/secretary role.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer nameUniversity Hospitals of Derby and Burton NHS Foundation Trust
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