About Us
Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at three islands, one airport and two mainland ports.
Cruise Whitsundays also operates Australia’s first underwater accommodation, Reef suites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.
From our cruises to our sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one.
About Journey Beyond
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.
Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.
THE OPPORTUNITY
We currently have opportunities for motivated and experienced Coxswains who hold a current AMSA issued Coxswain Grade 1 NC or higher. This position is primarily responsible for supporting the on-board vessel leadership team, preparing the vessel for transportation, safe securing and departure of vessels as well as the safety and comfort of all guests on board whilst delivering high quality services and experiences.
If you want a lifestyle roster where you are home every night and get to work on-water – you’re reading about the right role! Our Deckhands are an integral part of our Marine team and get to experience all sorts of cool opportunities like semi submarine tours, snorkel watching, sailing, and small vessel handling!
Your days might include:
1. Provide high quality customer service and experiences to guests on-board;
2. Perform constant deck rounds and control mooring lines;
3. Assist guests with moving around vessel ensuring they are safe;
4. Assist with food service including vessel snack bar, serving a range of food and beverages;
5. Working with other crew and Master to make berthing as smooth as possible as per standard operating procedures;
6. Perform tasks as per vessel safety management systems;
7. Daily cleaning duties, including general vessel cleaning and housekeeping;
8. In-water rescue and lookout duties for guests.
These positions are physically demanding and will require you to work on your feet for long periods of time. You will have the unique opportunity to work across our products from Camira Sailing, Great Barrier Reef Adventure and Whitehaven Beach to Resort Connections!
THE CANDIDATE
To be successful in this role you will know your stuff, be an all-rounder with deckhand and hospitality experience and particularly passionate about guests experiences. You will have an energy that's dynamic and you have fun when you work. Who you are is important to us – we want you to be yourself, genuine, personable and be able to demonstrate your hospitality skills to the highest standards.
Requirements
9. Minimum 1 years experience in a Deckhand role with demonstrated deck experience;
10. AMSA issued Coxswain Grade 1 NC Ticket, where a Master <24m NC & Marine Engine Driver 3 is advantageous;
11. Maritime Radio Operator's Licence;
12. QLD Responsible Service of Alcohol;
13. QLD Blue Card (Working with Children's Check);
14. HLTAID011 Provide First Aid and HLTAID015 CPR & Apply Oxygen;
15. Police Clearance Certificate
16. Bronze Medallion and crowd management certificates are highly regarded.
Benefits
17. WHV 6 Month Work Limitation Exemption;
18. Generous Travel discounts;
19. 50% off at the Cruise Café & Bar;
20. 50% off Bar onboard Vessels;
21. Free Public Transport;
22. Study assistance Policy;
23. Private Health discounts;
24. Employee Assistance program;
25. Lifestyle Roster;
26. Discounts on Journey Beyond merchandise.
Are you ready to join us? Your marine career journey begins here!
We are currently only considering applications of those currently residing in Australia with working rights.