We are seeking a highly skilled Operations Coordinator to join our team at World Courier (Aust) Pty. Ltd. As an Operations Coordinator, you will be responsible for providing a 24/7 customer-focused service to ensure all shipments are managed in a timely manner.
Key Responsibilities• Loads and unloads packages scheduled for pickups/deliveries
• Checks the correctness and completeness of consignments during pickups/deliveries
• Allocates shipments and consults with dispatching on the best route available for timely delivery/pickup
• Compares received materials with documentation to certify concordance or disagreement
• Ensures data accuracy and processes information in a timely fashion
• Organizes collection and delivery of customer shipments, liaising with customers, agents, carriers, and other World Courier offices
• Supports local operations and works closely with internal and external stakeholders
• Strictly follows Standard Operating Procedures (SOP) for receiving and shipping materials
Requirements• At least 2 years of operations experience in logistics - medical, pharmaceutical, and perishable
• Strong international and domestic geographic knowledge
• Good knowledge of dangerous goods handling, imports, and exports processes, and statutory requirements
• Sound experience using the Microsoft Office Suite, including Word, Excel, and Outlook
• Excellent interpersonal and communication skills
• Demonstrated attention to detail
• Excellent time management and organizational skills
• Sound written and verbal communication skills
• Ability to work independently with minimal supervision