$76,277 - $83,274 + up to 15.4% Superannuation Campbell Park - ACT The Role We have a unique opportunity for a Health Records Officer to join the Health Information Office (HIO).Joint Health Command is looking for a diligent individual to assist in the co-ordination of Health Information Requests.This person will also have excellent communication skills and assist in the service delivery of health information to both members and third parties in accordance with relevant legislation, Defence policy and processes.The Health Records Officer will be responsible for: Assisting with the group inbox including the co-ordination and prompt response to health information requests, subject matter expert advice to members, and allocation of work load within the team; Assisting in the development of Standard Operating Procedures (SOPs) and providing mentorship, training and advice when required to a contracted workforce in relation to health information requests; Ensuring relevant policies and processes are updated and followed in accordance with legislative requirements; Ensuring appropriate governance of health information within the HIO team, including quality assurance and release of health records; Assist in the actioning and co-ordination of Freedom of Information related tasks; and Other administration tasks within HIO as directed.About our Team Joint Health Command (JHC) makes a contribution to operational capability of the Australian Defence Force through delivery of reliable, resilient, affordable and best practice health services.The Health Information Office (HIO) supports these activities by enabling data driven decision making at all levels of the organisation through report development and insight generation, utilising data from the Defence-electronic Health System and other linked sources.The HIO is responsible for: health data stewardship including applying legislative frameworks and best practice standards relating to data collection, storage, use and security; and governance of the health information domain including the systems for collecting storing, and managing data; and data quality and assurance.HIO health records team operate in a fast paced environment with responsibility to assess, triage and action requests for health records from Defence members and from third parties under legal authority.Our Ideal Candidate The Ideal Candidate will be highly motivated, have high levels of administration and organisational abilities as well as a keen eye for attention to detail.The candidate will be required to work collaboratively as part of a small team and independently with excellent communication skills.They should be adaptable, flexible and comfortable dealing with change within the workspace.To succeed in this role, applicants will be required to demonstrate: High levels of administrative and organisational skills; Strong ICT literacy and previous experience dealing with a records management database and/or electronic health system; Strong time management skills, sound judgment, problem solving skills and initiative; Well-developed oral and written communication skills with the ability to provide accurate advice to stakeholders regarding moderately complex health information related issues; Ability to work independently and as part of a small, high performing team; Ability to handle sensitive health information in accordance with government legislative requirements; and Demonstrated experience in handling requests made pursuant to legislative instruments such as the Freedom of Information Act, and Work Health and Safety Act.Information Pack Opens in new window