Key ResponsibilitiesAs the Conference and Events Operations Manager, your key responsibilities will include:Developing and implementing comprehensive event strategies and plans for conferences, meetings, and special eventsManaging all aspects of event logistics, including venue selection, contract negotiation, and vendor managementCreating and overseeing event budgets, ensuring cost-effectiveness while maintaining high-quality standardsEnsuring client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standardsCollaborating with other hotel departments to strategise on new product and service offeringsPromoting a strong Heartist culture and a team that is focused on providing unforgettable experiencesLeading and mentoring a large team of ambassadorsDeveloping and maintaining relationships with key stakeholders, including clients, vendors, and partnersImplementing and monitoring event safety and security protocolsStaying current with industry trends and incorporating innovative ideas into event planning and executionEnsuring compliance with local regulations and company policies related to event management.